Solution at a Glance
Wandy is an innovative business application providing contact-center technology as-a-service (SaaS), designed to be delivered by carriers to their customers easily.
This smart multi-tenant, all-in-one platform features unique Do-It-Yourself capabilities allowing end users’ to implement and operate Wandy independently.
Wandy helps service providers to reduce customers churn rate, increase customer value and broaden the SMB market share while creating a new and accumulative revenue stream.
Business Benefits & Customers Challenges
- An innovative service, based on standard infrastructure, requiring limited investment.
- Wandy allows service providers to increase customer value and attract new business customers.
- Wandy strengthens customer loyalty and reduces churn rate.
- Wandy provides an affordable business model for the SMB market segment .
- Wandy’s SaaS nature eliminates the need for costly purchases and complicated IT projects.
Our Offering
Wandy is a carrier grade contact center suit delivered to customers by service provides as a service using standard infrastructure.
The product is an immediate revenue generator. Carriers’ benefits from licenses use and service while additional revenues are expected form infrastructure use, traffic, and other related services and applications.
Unique Differentiators
- Unique technology, go-to-market and business model.
- A do-it-yourself product. End users create and operate a new contact center within a day, reducing dramatically the operational cost.
- Service providers can use Wandy to penetrate the untapped SMB segment and other price sensitive markets.
Company References and Strategic Business Partners
A beta version of the product was tested in Israel with several customers operating their contact center using the product. The product is also installed in the US, hosted and sold by Transbeam.
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