Company Profile –
Softil, formerly RADVISION Technology Business Unit, is the world’s leading provider of enabling technologies for IP communications and offers proven solutions to rapidly add voice, video and messaging services to applications and devices for Enterprise, IMS/VoLTE, and MCPTT Mission Critical Communication solutions including for Transportaion (LTE-R).
Tweakker is a leading brand of the mobile B2B industry. Today over 100 mobile virtual network operators (MVNOs) base their operations on Tweakker’s most comprehensive cloud-based portfolio for connectivity, online customer care and customer engagement automation solutions.
With the Tweakker MVNO Cloud, MVNOs will increase customer lifetime value through ultimate operational efficiency, rapid revenue uptake and an ability to differentiate through better customer service.
Solution at a Glance
BEEHD is a complete communications framework that enables service providers, application developers, device manufacturers and chipset vendors launch customizable IMS-compliant VoLTE, RCS, voice and video communication services as well as 3GPP compliant Mission Critical Communication solutions.
Developer Protocol Stacks simplifies and accelerates development of VoIP applications and services.
Tweakker solutions include: APN Setup for efficient customer onboarding, Device Guides – an online smartphone knowledge base for self-care and customer care centres, accurate and up to date Device Data, and an Engagement Automation tool to orchestrate and automate context aware, real-time engagement processes.
All Tweakker Cloud-based solutions feature an ultra-fast deployment, cost-efficient operation and pure pay-as-you-grow monthly fee.
Softil offers proven solutions to rapidly add voice, video and messaging services to applications and devices for Enterprise, IMS/VoLTE, and Mission Critical Communication solutions.
Tweakker is the most comprehensive cloud-based portfolio for connectivity, online customer care and customer engagement automation solutions. Tweakker solutions are solely designed to solve MVNOs’ today challenges, which can be sold directly to MVNOs or integrated within mobile virtual network enablers’ (MVNEs) offering.
Customer Challenges and Benefits
Networks with advanced services as Video-calls, VoLTE/RCS and MCPTT present huge challenges to service providers and Device manufacturers and developers. Softil enables development and deliver of such new services with quality and ease.
Tweakker solves MVNOs’ device setup, support and engagement challenges:
- Simplify customer onboarding via automatic APN Setup in a BYOD environment
- online optimized smartphone support
- increased customer lifetime value and reduced customer churn
Unique Selling Points and Differentiators
Softil offers a complete development suite for VoIP communications.
The BEEHD enables customization to operator’s branding and service requirements including mission critical push-to-talk, integrates into new mobile handsets and is downloadable for existing handsets. Fully tested for interoperability and complies with IMS/VoLTE/RCS as well as MCPTT standards. Can be pre integrated to any device or chipset. Can be added to any existing application.
Simple, high-quality device data with MVNO optimized solutions.
Tweakker supports all setup scenarios based on market-leading device identification data and a complete set of tested and certified configuration settings library. Tweakker presents world’s only auto-configuration setup solution for iOS devices for MVNOs.
Tweakker solutions offer region specific and localized content.